Terms and conditions


1.1 Turistrådet Västsverige AB, org. no. 556459-4538 (hereinafter also called “we”, “our” or “us”) provides and operates the website www.meetthelocals.se (hereinafter the “Website”). This page contains the terms and conditions of the Website and the use of the service provided on the Website (hereinafter the “Service”). These terms and conditions is an agreement between Turistrådet Västsverige AB and the users of the Website and/or Service (hereinafter also called “you” or “user”).


2.1 On the Website, we provide a platform where organisations, websites, applications and social media groups can advertise with the purpose of connecting inhabitants of the west Swedish region with visitors to the region. The Website also functions as a platform through which individuals living in or being established in western Sweden may offer visitors to the region a possibility to get in touch to get a local experience (such an individual is hereinafter referred to as a “Local”).

2.2 When using our Website and/or the Service, you are required to accept these terms and conditions. For this reason, we ask you to read these terms and conditions carefully before you start to use the Website or the Service and by using the Website and/or the Service you accept them. If you do not accept these terms and conditions, please refrain from using our Website and/or the Service.

2.3 To enter into an agreement in relation to the Service (including any interaction, appointment or similar facilitated through the Service) you must be at least 18 years of age.

2.4 If you register a company as a user of the Service, you warrant that you have the capacity to accept these terms and conditions and enter into this agreement on the behalf of such company.

2.5 We have the right to refuse to provide the Service to a person or company that previously has breached these terms and conditions, any applicable law or regulation, or other terms of service or agreements previously provided by Turistrådet Västsverige AB.


3.1 Turistrådet Västsverige AB´s processing of personal data is detailed in the Privacy Notice.


4.1 The information on the Website is not meant as advice or recommendations. Turistrådet Västsverige AB is not responsible for any action taken because of the information on the Website.

4.2 Turistrådet Västsverige AB does not have any control over and does not provide any guarantees or warranties for the services provided by users and/or Locals. Turistrådet Västsverige AB is not a party to any transaction or payment between users and/or Locals. Users and/or Locals who chooses to meet do so at their own risk.


5.1 When you use our Website and/or the Service, the conditions below apply and you are always required to follow them if you want to keep using our Website and/or the Service:

  • You are not allowed to violate these terms and conditions.
  • You are not allowed to knowingly misuse our Website or the Service by uploading/introducing viruses or other material which is technically harmful or malicious.
  • You shall not attempt to gain unauthorized access to our Website, the Service or any other server or database that is connected to our Website or the Service.
  • You are not allowed to collect any information by using automated means.

5.2 Turistrådet Västsverige AB reserves the right to block or restrict the access to the Website or the Service for any user that abuse, manipulate or use the Website or Service in a way that is not compliant with these terms and conditions or applicable laws or regulations.


6.1 If you submit content on the Website for example, advertisements, comments, questions, texts, images, movies etc. (“User Generated Content”) you are solely responsible for such content and guarantee that you own and/or hold all necessary rights to such content.

6.2 You acknowledge that the User Generated Content is accurate and up to date and agree that it is not confidential. Photographs should not be misleading. Reviews and recommendations should be fair and true.

6.3 You acknowledge that any and all persons identifiable in User Generated Content have agreed that such information will be published on the Website and that it may be used for marketing purposes.

6.4 The User Generated Content shall conform with all applicable laws and regulations and not infringe the rights of a third party. The User Generated Content should not contain any third party intellectual property rights, such as for example music, logotypes, trademarks, tradenames, photographs etc owned by a third party. The user undertakes to indemnify and hold Turistrådet Västsverige AB harmless from any such third party claim.

6.5 Turistrådet Västsverige AB is not responsible for material submitted by you. We have the right to edit, delete or refuse to post any material from the Website without further notice. Irrespective of this, we make no warranty that we will delete or edit any specific content submitted by users. Therefore, Turistrådet Västsverige AB is, to the extent permitted by law, not liable towards users for continuing to permit, editing or deleting information generated by users.

6.6 By uploading material on the Website, you grant Turistrådet Västsverige AB a right to use such material free of charge, e.g. by processing, storing, copying or otherwise making it available to the public or use it for marketing purposes.  We may also disclose your identity in order to comply with legal obligations or in order to establish, exercise or defend legal claims. Recipients in these cases may for example be governmental agencies, courts or the police.


7.1 The Website is owned by Turistrådet Västsverige AB and protected by copyright laws.

7.2 You are allowed to print a single copy of documents from the Website and download extracts or documents to the extent this is necessary and for your non-commercial use, providing that prints or copies retain its copyrights. The trademark of Turistrådet Västsverige AB and the logos shall not be used without written consent from us.

7.3 Reproduction of any content of the Website except from what is mentioned above is prohibited. This includes for example the use of illustrations, photographs, video, audio sequences or other graphics.

7.4 If information available on the Website is owned by a third party you must get permission from the third party owner. Turistrådet Västsverige AB cannot grant you the right to use such information.

7.5 Nothing on the Website should be seen as granting a license or any other rights.


8.1 These terms and conditions, the Website and the use of the Services and all disputes that may arise from thereof shall be governed by Swedish law.


9.1 We hereby exclude liability from the following matters, to the extent permitted by law:

  • Liability for direct or indirect loss or damages that has incurred in connection with our Website. This includes the inability to use the Website, the use of linked websites or the use of material on the Website. It also excludes liability for loss or damages caused by viruses or other technologically harmful material.
  • Liability for direct or indirect loss or damages that has incurred in connection with using the Service or any interaction, appointment or similar between users and/or Locals facilitated through the Service.
  • Liability is, without limitation, excluded for loss of income, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, or loss of goodwill. It does not matter if it is caused by a breach of contract or otherwise and it includes negligence and foreseeable damages.

9.2 The limitation of liability does not affect any liability which cannot be excluded under applicable law.


10.1 To the extent permitted by law, we have the right to change the Website, the Service or these terms and conditions without notice and any such change, modification or update will be effective when published on the Website.

10.2 We may at any time terminate or replace the Website or Service and may in such case terminate access to the Website or Service. We cannot guarantee that the Website or Service is available at all times and we are not liable to you if the Website or Service is unavailable for any time.

10.3 By accepting these terms and conditions you accept that Turistrådet Västsverige AB may transfer its agreement with you to an affiliate or a third party.


11.1 Turistrådet Västsverige AB, Locals and/or other users might provide links to external sites. We are not liable for any information on these sites or have any control over such sites.